Hilton Birmingham Metropole Hotel Bickenhill, Bickenhill
About the Hotel
The Hilton Birmingham Metropole Hotel is a 4-star luxury establishment situated adjacent to the National Exhibition Centre in Bickenhill, UK. It is renowned for its impressive range of accommodations and amenities, making it a popular choice among travelers. The hotel features a creative ambiance reflective of the Midlands' artistic revival and is equipped with modern conveniences.
Location
The Hilton Birmingham Metropole is conveniently located just 0.5 miles from Birmingham Airport and offers a free bus service for guests. It is situated near the Genting Arena and Resorts World entertainment complex, enhancing access to numerous attractions. The hotel is well-connected to various transportation options, making it accessible for both leisure and business visitors.
Rooms
Rooms at the Hilton Birmingham Metropole offer a variety of configurations, including spacious double and quadruple options. Many units feature floor-to-ceiling windows, providing ample natural light. Guest accommodations include flat-screen TVs, tea and coffee making facilities, and en-suite bathrooms with complimentary toiletries. Accessible facilities are also available, ensuring comfort for all guests.
Eat & Drink
The hotel is home to three dining venues, including The Arbor and Millers gastro-pub, which serve a mix of classic dishes and cocktails. The 24-hour Gild Bar & Lounge offers international cuisine and a variety of drinks, accommodating guests at any hour. Families benefit from a dedicated Kids Menu and complimentary breakfast for children aged five and under.
Leisure & Business
Leisure facilities include the LivingWell Health Club, which features a sauna, steam room, and a modern gym. The hotel also boasts the only indoor heated swimming pool located on the NEC site. For business travelers, the property provides extensive meeting rooms available for up to 2,000 attendees, ensuring comprehensive support for conferences and events.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Golf course
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
- Sauna
- Steam room
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
The hotel has its highs and lows. The rooms were spacious with comfy beds and a Juliet balcony, but cleanliness was an issue with cigarette ends scattered about. The service was excellent with friendly and engaged staff, though the ongoing renovations impacted the overall experience. The location was convenient for the NEC, but construction work detracted from the ambiance. The dining options were varied and pleasant, while some areas felt overcrowded. Overall, a mixed experience with room for improvement.
The hotel had some drawbacks like small rooms, lack of privacy in changing areas, and a leaking toilet, but the friendly staff and convenient location near NEC were great highlights.
The hotel is convenient for large groups to meet up and was perfect for the NEC and Resorts World. The staff were excellent but there were some room issues. The dining experience was overpriced, and the location is amongst standard buildings of the NEC area.
The hotel had basic rooms with ample space and amenities but lacked the Hilton standards in decor and lighting. The service was good but understaffed, leading to long queues. The location was convenient for the arena but noisy in the early morning. The dining was overpriced, especially considering the basic room rate. The facilities were satisfactory.
Upon arrival, I was faced with a room that resembled a scene from a horror movie - a disgustingly stained mattress, broken curtains, shabby furniture, and a badly stained carpet. The bathroom wasn't any better with dirty sanitary items left around. The air conditioning was barely circulating in the room, adding to the discomfort.
The hotel room was spacious enough for two people but felt worn down and did not meet the standards expected from a Hilton brand hotel. It should have had a double bed and a separate living space for more comfort and functionality.
My stay at the hotel was a bit of a mixed experience. The room was large and spacious with a great view of resorts world, which I loved! However, I found a lot of dirt and scrums around the room, which was quite disappointing. The service was overall good, but I had to wait an extra 10 minutes to check if my room was ready. The location was convenient to get to the NEC, but I had trouble sleeping due to noise. The dining experience was a bit chaotic with no clear seating available, but the food quality and service were excellent.
The hotel was comfortable and clean, with good facilities in the rooms, but decor felt a bit 'tired'. The location was brilliant for events at the NEC, although the exterior smoking area was a downside. The service was polite but had some shortcomings, and the dining experience varied in quality and value for money.
The hotel has lovely staff and dealt with room issues promptly. However, the rooms need improvement, particularly in cleanliness and maintenance. The location is great for event venues, but some areas feel outdated. Dining can be chaotic, and essential breakfast items were missing. Decent value for money overall.
The hotel's location was excellent, close to the NEC and airport, making it ideal for attending events. The rooms were not as described and had some privacy issues, but the great location made up for it. The service was slow and had some issues with food handling. The dining options were good value, especially for the proximity to the train station. Overall, a convenient choice for those attending events in the area.
The hotel location is excellent for the Genting Arena and within walking distance of the train station. The rooms were spacious but a few issues like a draft and a smaller bed. Service was prompt in changing rooms, though lacking allergy awareness. Unfortunately, the public areas had some cleanliness concerns.
The hotel is perfectly situated near everything we needed for a great weekend. However, it does look a little tired, and noise disruptions from outside can disturb your sleep. The location is brilliant for quick access to various attractions and venues, but it's a bit too close to the airport.
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